Shipping & Delivery Policy
​At 3 BROTHERZ, we want to make sure your signature fragrances reach you safely and as quickly as possible. Please read our shipping policy below to understand how we process and deliver your orders.
​1. Order Processing Time
All orders are verified and processed within 24 hours of being placed.​Orders placed on Sundays or public holidays will be processed on the next working day.​You will receive a confirmation call or SMS from our team before the order is dispatched.
2. Delivery Charges (Free Shipping)
​We are thrilled to offer 100% FREE SHIPPING on all orders across Pakistan. There are no hidden delivery charges or minimum order requirements!
3. Estimated Delivery Time
Major Cities (Lahore, Karachi, Islamabad, etc.): 2 to 3 working days.​Other Cities & Rural Areas: 3 to 5 working days.​Note: Delivery times may be slightly delayed during sale events, extreme weather conditions, or public holidays.
​4. Payment Methods
To make your shopping experience smooth, we offer multiple secure payment options:​Cash on Delivery (COD): Pay conveniently with cash when the parcel arrives at your doorstep.​Online Payments (Pre-paid): We accept secure online payments via Credit/Debit Cards, Bank Transfers, and mobile wallets (like JazzCash/EasyPaisa). Pre-paid orders are processed on priority!
​5. Order Tracking
Once your order is dispatched, you will receive an SMS and Email with your tracking number and a link to track your parcel's journey.
​6. Damaged or Lost Parcels
Fragrances come in glass bottles, and while we use premium bubble wrap and secure packaging to protect them, damages during transit can occasionally happen.​If you receive a broken or leaking bottle, please do not accept the parcel or contact us immediately on WhatsApp at +92 327 8934307 within 24 hours of delivery.​Please make a short unboxing video as proof so we can process your replacement quickly.​Contact Us:For any shipping-related queries, feel free to reach out:​WhatsApp: +92 327 8934307​Email: contact@3brotherzfragrance.com